This Terms of Use is the supreme official legal agreement governing all user access, website browsing, account registration, personal information submission, interactive operation, online shopping transaction and all platform service usage behaviors of this website. All users who visit the website, browse product content, register personal accounts, submit personal information, use website functional modules and complete shopping transactions are deemed to have fully read, deeply understood and unconditionally accepted all terms and clauses of this agreement. This agreement is the core usage rule of the website platform, and jointly forms a complete legal constraint system with all other official policies of the website, restricting all user behaviors and platform service behaviors. All transaction settlement currencies involved in all website service links are uniformly United States Dollars.
In terms of website service positioning, this platform is a professional cross-border e-commerce shopping website focusing on the R&D, sales and service of high-quality reusable household cleaning tools, mainly including lint cleaners and pet hair removal tools suitable for global family daily cleaning. The website provides users with full-process integrated services including product detail display, parameter performance introduction, online pre-sales consultation, independent order placement, secure online payment, global free logistics delivery and standardized after-sales guarantee. All website functional modules are independently operated, maintained and updated by the platform operation team, aiming to provide global ordinary families and pet families with high-quality, cost-effective, safe and convenient one-stop household cleaning tool purchasing services, and create a simple, efficient and worry-free cross-border shopping platform.
All website platform services are officially open only to adult users who have reached the age of 18 and have full civil capacity and legal independent shopping qualifications. Minors under the age of 18 are strictly prohibited from independently accessing the website, registering personal accounts, submitting personal information and placing orders for consumption. If minor users use the website platform without the guidance and official authorization of legal guardians due to objective reasons, all operation behaviors, consumption risks and consequence losses generated thereby shall be fully borne by their legal guardians, and the website platform will not bear any corresponding legal liabilities and compensation obligations. All users confirm that they have legal independent shopping qualifications and complete civil behavioral capabilities before using all website services, and all operation behaviors under the userās personal account are deemed to be legitimate independent behaviors operated by the user personally.
In terms of account registration and usage management rules, users who complete official website account registration must submit true, accurate, complete and valid personal registration information. Users are fully responsible for maintaining the security of account login passwords, verification information and personal binding information. Users shall properly keep account information, avoid active disclosure and unauthorized sharing of account permissions to third parties, and regularly update account passwords to prevent account theft, illegal login, information leakage and abnormal operation risks. All browsing records, collection behaviors, order operation records, consultation records and email subscription behaviors generated under the user account are all deemed to be independent operation behaviors of the user, and the user shall bear all legal liabilities and behavioral consequences arising therefrom.
Users are strictly prohibited from registering malicious duplicate accounts, using proxy IP tools to bypass regional access restrictions, using crawler programs to capture website data in batches, using automated operation software to brush traffic and snatch preferential benefits, and using technical means to interfere with and destroy the normal operation of the website. All abnormal account operation behaviors and malicious technical infringement behaviors will be monitored, recorded and identified by the website system in real time. We have the right to take restrictive measures such as account warning, function limitation, account freezing and permanent access ban on violating accounts, and reserve the right to pursue legal liabilities and economic compensation for all economic losses and platform operation damage caused by user violation behaviors.
In terms of user behavior code of conduct, all users must abide by international network security laws and regulations, local public order and good customs and website official usage rules during the use of the website platform. Users are prohibited from using the website to publish, disseminate and store illegal, violent, discriminatory, insulting, defamatory, pornographic and other inappropriate negative information; prohibited from using customer service channels and interactive modules to harass platform staff and other users; prohibited from maliciously evaluating, falsely complaining and smearing website products and services; prohibited from using the platform to carry out illegal transactions and criminal activities that violate legal regulations.
In terms of intellectual property protection specifications, all website text content, product pictures, shooting videos, copywriting descriptions, page layout design, interface style, logo design and technical program codes are protected by international intellectual property copyright laws and industry patent regulations. All intellectual property rights of the above content exclusively belong to the website platform. Users are strictly prohibited from unauthorized copying, reproduction, screenshot dissemination, reprinting, secondary modification, commercial plagiarism and commercial use of any platform content without the platformās official written authorization. Any unauthorized commercial infringement behavior will be fully investigated for legal responsibilities by the platform, and the infringer shall bear all economic compensation losses and legal consequences caused by the infringement.
In terms of platform service disclaimer, the website tries its best to ensure that all product information, service content and policy rules are true, accurate and complete, but does not promise that the website content is completely free of minor text errors, picture display differences and tiny product detail iteration differences. Slight content errors and product display differences do not constitute platform service defaults and false publicity behaviors. The platform is not responsible for user losses caused by improper product use, unsupervised use and subjective misjudgment of product applicability. All logistics delays and package abnormalities caused by objective uncontrollable external factors do not belong to platform service defaults, and the platform will actively assist users in solving abnormal problems without assuming compensation liabilities for indirect losses.
In terms of website system maintenance rules, we reserve the right to carry out regular system maintenance, functional iteration upgrade, page optimization revision and server debugging according to platform operational needs and technical update requirements. During the official maintenance period, individual website functions may be temporarily unavailable, page access may be unstable, and order placement and payment functions may be temporarily delayed. We will try our best to arrange maintenance work in off-peak user access periods to minimize the impact on user shopping experience. Temporary service abnormalities caused by normal technical maintenance and official upgrades belong to normal platform operation adjustment and do not constitute service defaults, and the platform does not bear relevant compensation liabilities.
In terms of policy update and dispute resolution rules, we reserve the right to revise, update and optimize this Terms of Use and all other official website policies according to national legal regulation updates, industry standard iteration and platform operational demand changes. All updated terms and policy contents will be publicly displayed on the official website page, and the updated clauses will take effect automatically after release, binding all subsequent user website access and service usage behaviors. Usersā continuous use of website services after policy updates is deemed to be automatic acceptance of the latest revised terms. All website usage disputes and transaction disputes shall be settled preferentially through friendly negotiation between both parties. If the negotiation fails, the dispute shall be settled in accordance with the legal jurisdiction rules of the platformās operating region. The final interpretation right of all website service rules and policy terms belongs to the official platform operation team.