Terms of Purchase

This Terms of Purchase is a formal legal binding agreement formulated for all online transaction behaviors, order placement behaviors, product purchase behaviors and website shopping service usage behaviors on this platform. This agreement systematically standardizes the legal rights, obligations and behavioral norms of both the website platform and purchasing users in the whole process of commodity transaction. All users who complete order payment and confirm purchase behaviors on this website are deemed to have fully read, understood and voluntarily accepted all terms of this agreement, and shall strictly abide by all transaction rules and policy specifications stipulated herein. This agreement and other official policies of the website jointly constitute a complete and rigorous transaction legal system, and all shopping disputes, transaction conflicts and rights and obligations disputes shall be handled in accordance with the provisions of this agreement. All transaction settlement currencies involved in all shopping links are uniformly United States Dollars.

In terms of product information specification, all product display content on the website, including product physical pictures, parameter descriptions, performance function introductions, use method guidance, scene display pictures and crowd adaptation descriptions, are sorted, edited and released by us completely based on real product attributes and actual use effects. We try our best to ensure that all product information is true, accurate, detailed and objective, and provide users with comprehensive and reliable product reference basis before purchase. However, due to objective uncontrollable factors such as different terminal screen resolution, shooting light angle difference, display color deviation and slight batch iterative upgrade of product accessories, there may be subtle color difference and tiny detail difference between the online display picture and the physical product. This slight difference is a normal industrial phenomenon in the production and display industry, and does not belong to false publicity, false marking and product quality problems.

All products sold on the website are high-quality household reusable cleaning tools, mainly including professional lint cleaners and pet hair removal tools, which are widely applicable to household daily cleaning scenarios such as fabric lint removal, pet hair cleaning, clothing finishing, sofa dust removal, carpet cleaning and bedding tidying. We fully display the core functional advantages, reusable environmental protection characteristics, safe material attributes, efficient cleaning performance and multi-scene application value of the products on the product detail page, so that users can fully understand the product positioning and use value before purchasing. Users need to independently and rationally judge whether the product meets their personal use needs, family living scenarios and daily cleaning habits according to their actual situation, and complete independent purchase decisions.

In terms of commodity pricing and preferential activity rules, all product prices displayed on the website are real, effective and final settlement prices, with no hidden fees, additional service fees, handling fees and any hidden charges. We adhere to the long-term ultra-cost-effective sales strategy, implement full-site up to 70% off discount preferential activities all year round, and match global free shipping services with full customs fee coverage, bringing users ultra-high cost-performance cross-border shopping experience. All promotional activities, discount rules and preferential use thresholds are publicly and transparently displayed on the website page, and all preferential policies are fairly and equally implemented for all global users without regional discrimination, user differential treatment and hidden restriction rules.

All discount activities, coupon codes and preferential benefits launched on the website have independent valid usage rules and effective periods. Users need to use all preferential rights and interests within the valid period. Unless the activity rules clearly stipulate that superposition is allowed, different preferential activities and coupon codes cannot be superimposed and used. We reserve the right to dynamically adjust promotional activity content and preferential rules according to market operation conditions, user shopping habits and platform operation needs, and all adjusted preferential contents will be updated on the official website page in real time. For abnormal pricing errors and display errors caused by system technical faults, we have the right to cancel abnormal orders generated by wrong pricing and complete full refund processing, which is a reasonable legal right reserved by the platform.

In terms of order confirmation and validity judgment rules, the user’s order placement and payment behavior is regarded as the user’s voluntary purchase intention application. The official effective transaction contractual relationship between the two parties is formally established only after our system completes payment verification, order confirmation and official warehouse processing scheduling. We reserve the right to review all user orders, and have the right to refuse service and cancel abnormal orders including suspected fraudulent transactions, malicious order brushing, repeated invalid orders, super-standard bulk purchase orders and orders filled with false information. The cancellation of abnormal orders is to standardize the platform transaction order, maintain fair shopping environment, and protect the legitimate shopping rights and interests of most ordinary individual users.

Users shall strictly abide by the principle of honest transaction and standardized shopping in the process of using the website for consumption. Users are prohibited from using illegal network tools, plug-in auxiliary software, batch operation programs, proxy IP switching tools and other abnormal technical means to conduct malicious order placement, preferential benefit snatching, transaction fraud, batch order brushing and other irregular and illegal behaviors. All orders generated by abnormal operation means will be automatically judged as invalid by the system, and we have the right to freeze invalid orders, complete full refund processing, restrict the account’s subsequent shopping authority, and reserve the right to pursue legal liabilities and economic compensation for losses caused by user violations.

In terms of order cancellation rules, users can actively apply for order cancellation through the official website contact channel before the order is officially dispatched from the warehouse. After the order enters the warehouse packaging, logistics dispatching and customs declaration process, the order cannot be cancelled arbitrarily due to the solidified logistics data and declaration information. For orders that cannot be cancelled after dispatching, users can only complete after-sales processing through the official return procedure after receiving the goods. For all successfully cancelled orders, we will complete full refund operation in accordance with the standard five-to-ten working days refund cycle to ensure timely return of user funds.

All products purchased by users on this website are limited to personal and family daily use, and are not allowed for unauthorized commercial resale, secondary sales, bulk wholesale, commercial profit-making and channel distribution behaviors. We monitor platform abnormal bulk orders and commercial speculative transactions in real time through the system. Once unauthorized commercial resale behaviors are found, we have the right to cancel relevant abnormal orders, refuse to provide after-sales service for violating orders, and restrict the shopping authority of related accounts, so as to standardize the platform transaction order and maintain the fair shopping rights and interests of ordinary individual users.

All terms of this Purchase Agreement are applicable to all online transaction behaviors and shopping service behaviors of the website. We reserve the right to revise, update and optimize the agreement terms according to national legal policy changes, industry standard iteration and platform operational needs. The revised and updated terms will take effect automatically after public display on the official website page, and bind all subsequent user purchase and shopping behaviors. If individual terms of the agreement are judged to be invalid, unenforceable or non-compliant due to legal updates and policy adjustments, the invalidity of a single term will not affect the legal validity and enforceability of all remaining terms, and the remaining terms will continue to bind the transaction behaviors of both parties.